Legal
Privacy Policy
1. Scope
This Policy explains how we collect, use, store and share personal data when you visit our website, pre-register, create an account, make a purchase, or contact support.
2. Data We Collect
- Contact data: email address, phone number (if provided), name.
- Account & gameplay data: account ID, device information, in-game progress and purchase history.
- Payment data: limited billing metadata from payment processors (we do not store full card numbers).
- Technical data: IP address, browser type, cookies and similar technologies.
- Support communications: messages you send to our customer service.
3. How We Use Personal & Sensitive Data
We use personal data to: provide and improve games and digital services; process orders and deliver virtual goods; send launch or service notices you request; prevent fraud and abuse; comply with legal obligations; and respond to support requests. We do not sell your personal data.
If we process any sensitive personal data (for example, age verification related information where required by law), we will do so only where necessary, with appropriate safeguards, and for the stated purpose.
4. Legal Bases
Depending on your location, we rely on contract performance, legitimate interests (security, product improvement), consent (marketing / non-essential cookies), and legal obligations.
5. Cookies
We use essential cookies for site functionality and, with your consent where required, analytics cookies to understand traffic. You can accept or decline non-essential cookies via the cookie banner.
6. Sharing
We may share data with payment processors, cloud hosting providers, analytics vendors and professional advisors, only as needed to operate the service. We may also disclose data if required by law or to protect our rights.
7. Retention
We retain personal data only as long as needed for the purposes above, including legal, accounting and dispute-resolution requirements. Pre-registration emails are retained until you unsubscribe or request deletion, unless a longer period is required by law.
8. Your Rights
Subject to applicable law (including PDPO in Hong Kong and, where applicable, GDPR), you may request access, correction, deletion, restriction, portability or objection. Contact us using the details above. You may also lodge a complaint with your local data protection authority.
9. International Transfers
Your data may be processed in Hong Kong and other jurisdictions where our service providers operate. We take reasonable steps to ensure appropriate protection.
10. Children
Our services are not directed at children under 12. If you believe we have collected data from a child without proper consent, please contact us to request deletion.
11. Changes
We may update this Policy periodically. Material changes will be reflected by updating the date above and, where appropriate, additional notice on the website.
法律文件
隐私政策
1. 适用范围
本政策说明您在访问本网站、订阅通知、注册账户、购买或联系客服时，我们如何收集、使用、存储与共享个人数据。
2. 我们收集的数据
- 联系信息：电子邮箱、电话（如提供）、姓名。
- 账户与游戏数据：账号 ID、设备信息、游戏进度与购买记录。
- 支付数据：来自支付服务商的有限账单元数据（我们不存储完整银行卡号）。
- 技术数据：IP 地址、浏览器类型、Cookie 及类似技术。
- 客服沟通：您向客服发送的信息。
3. 个人或敏感数据的使用
我们使用个人数据以：提供并改进游戏与数字服务；处理订单并交付虚拟商品；发送您请求的上线或服务通知；防范欺诈与滥用；履行法定义务；以及回复客服请求。我们不会出售您的个人数据。
如需处理任何敏感个人数据（例如依法进行的年龄核验相关信息），仅在必要范围内、采取适当保障措施，并用于已声明的目的。
4. 处理依据
视您所在地区，我们可能依据合同履行、合法利益（安全与产品改进）、同意（营销 / 非必要 Cookie）以及法定义务处理数据。
5. Cookie
我们使用必要 Cookie 保障网站运行；在需要您同意时，也会使用分析 Cookie 了解访问情况。您可通过 Cookie 横幅接受或拒绝非必要 Cookie。
6. 共享
我们可能与支付处理商、云托管、分析服务商及专业顾问共享数据，仅限于运营服务所必需。依法或为保护自身权利时，亦可能披露数据。
7. 保存期限
我们仅在实现上述目的所需期间内保存个人数据，包括法律、会计与争议解决要求。订阅邮箱将保存至您退订或申请删除为止，法律另有要求的除外。
8. 您的权利
根据适用法律（包括香港《个人资料（私隐）条例》，以及在适用情况下的 GDPR），您可申请查阅、更正、删除、限制处理、可携或反对处理。请通过上方联系方式与我们联络。您亦可向当地数据保护机构投诉。
9. 跨境传输
您的数据可能在香港及我们的服务提供商所在的其他司法管辖区处理。我们会采取合理措施确保适当保护。
10. 儿童
我们的服务不以 12 岁以下儿童为对象。如认为我们在未经适当同意的情况下收集了儿童数据，请联系我们申请删除。
11. 变更
我们可能不时更新本政策。重大变更将更新上方日期，并在适当时于网站另行通知。